Last updated: 21 July 2026
Pharmacy Weight Loss Leicester | GPhC Registration No. 9012511
Last updated: July 2026
We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our online pharmacy weight loss clinic. By using our services, you agree to the practices described in this policy.
Pharmacy Weight Loss Leicester is a GPhC registered online pharmacy (Registration No. 9012511) providing weight loss consultation and treatment services to patients in Leicester and the surrounding areas of the United Kingdom. We act as the data controller for the personal information we collect.
To provide safe and effective pharmacy services, we may collect the following categories of personal data:
Personal identifiers: Full name, date of birth, gender, and home address.
Contact details: Email address and telephone number.
Health and medical information: Current medications, medical history, weight, BMI, and any health conditions relevant to your treatment. This is classified as special category data under UK GDPR and is handled with the highest level of care.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, and website usage data collected automatically when you visit our website.
We use your personal data only for legitimate purposes necessary to deliver our services. These include:
Processing your online consultation and prescribing appropriate weight loss treatment safely and legally.
Dispensing and dispatching your medication. Please note that once your prescription has been reviewed and approved by our pharmacist, delivery is made within 1 working day.
Communicating with you about your order, treatment, or any clinical concerns.
Maintaining accurate patient records as required by our professional and legal obligations under GPhC standards.
Complying with applicable UK laws, regulations, and regulatory requirements.
Our lawful bases for processing your data include the performance of a contract, legal obligation, and, where health data is concerned, the provision of healthcare and treatment under UK GDPR Article 9(2)(h).
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.
We use essential cookies necessary for the website to function, as well as analytical cookies that help us monitor site performance and improve our services. We do not use cookies to serve personalised advertising.
You can control and manage cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.
We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:
Service providers: Trusted partners who assist us in operating our pharmacy, including secure payment processors, delivery couriers, and IT infrastructure providers. All third-party processors are bound by data processing agreements and handle your data securely.
Healthcare professionals: Where clinically necessary, relevant health information may be shared with other healthcare providers involved in your care.
Regulatory and legal authorities: We may disclose information to the GPhC, NHS bodies, or law enforcement agencies where we are legally required or permitted to do so.
All sharing of data is carried out in accordance with UK GDPR and applicable UK data protection law.
We retain patient records for a minimum of eight years from the date of last treatment, in line with NHS and GPhC guidance. Your data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure.
Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, the right to request corrections, and the right to request deletion in certain circumstances. You also have the right to restrict or object to certain types of processing and to data portability where applicable.
To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.
If you have any questions about this privacy policy or how we handle your personal data, please get in touch:
Pharmacy Weight Loss Leicester
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We take all privacy concerns seriously and will do our best to address your query promptly and transparently.