Last updated: 21 July 2026
Pharmacy Weight Loss Leicester is a GPhC registered online pharmacy (GPhC Registration No. 9012511) operating in Leicester, United Kingdom. These Terms of Service govern your use of our services. By using our website or placing an order, you agree to these terms. Last updated: July 2026.
You must be aged 18 or over to use our services. Our weight loss treatments are available to individuals residing in the United Kingdom only.
You must complete our online consultation honestly and accurately. We reserve the right to decline treatment if our pharmacist or prescribing clinician determines that a requested medication is not clinically appropriate for you. Providing false or misleading information may result in the immediate termination of your account and could pose a serious risk to your health.
All prescription medications dispensed by Pharmacy Weight Loss Leicester are issued only after a consultation has been reviewed and approved by a qualified, registered prescriber. No prescription medication will be dispensed without valid clinical authorisation.
We reserve the right to refuse or cancel any prescription request at our clinical discretion. Our clinicians may request additional information or documentation before approving your treatment. Approvals are not guaranteed.
Prescriptions issued through our service are valid only for the medication, dose, and duration specified. You must not share prescribed medications with any other person.
Payment is required in full at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely.
Prices displayed on our website are inclusive of VAT where applicable. We reserve the right to amend pricing at any time; however, any change will not affect an order that has already been confirmed.
If your consultation is not approved, you will receive a full refund to your original payment method within 5 to 10 working days.
Once your prescription has been reviewed and approved by our pharmacist, your order will be dispatched within 1 working day. Delivery is to UK addresses only.
Delivery times are estimated and not guaranteed. Pharmacy Weight Loss Leicester is not liable for delays caused by third-party courier services or circumstances beyond our control. It is your responsibility to ensure that someone is available to receive your delivery or that a safe delivery location is agreed with the courier.
Medications requiring specific storage conditions are packaged appropriately; however, we cannot accept responsibility for product integrity once delivery has been completed.
You may cancel your order before your prescription has been approved and your medication dispatched. To request a cancellation, please contact us as soon as possible via the details on our website.
Once a prescription has been approved and your medication has been dispensed or dispatched, we are unable to accept returns or issue refunds for prescription-only medicines. This is in accordance with UK pharmacy regulations.
If your order arrives damaged or incorrect, please contact us within 48 hours of receipt. We will investigate and, where appropriate, arrange a replacement at no additional cost.
The information provided on our website is for general informational purposes only and does not constitute medical advice. It should not be used as a substitute for professional medical consultation, diagnosis, or treatment.
You must inform us of all current medications, medical conditions, allergies, and relevant health history during your consultation. Failure to disclose relevant medical information may result in a risk to your health and may invalidate your eligibility for our services.
If you experience any adverse effects or medical emergency, you must stop taking your medication immediately and seek urgent medical attention. Contact NHS 111 or your GP for non-emergency concerns.
Our online consultation and prescribing service does not replace your regular healthcare provider. We strongly recommend you inform your GP of any medications prescribed through our service.
We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Our full Privacy Policy is available on our website.
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms of Service, please contact us through the details provided on our website. Pharmacy Weight Loss Leicester is committed to providing a safe, professional, and clinically responsible service.